We listen to you first, then we ask questions.
We take pride in our ability to work with you, to focus on identifying your business IT needs and balancing them against your budgets. We’re always ready to listen to your concerns, whether you’re looking for the solution to an immediate IT problem, or you need advice on getting the right long term IT solution for your business.
We won’t try to sell you anything you don’t need. It may be clear that your current system is capable of meeting
your business needs and all you need is our specialist help to make it work more efficiently. Or maybe you just want support for the unexpected. On the other hand, you may be about to invest in an IT solution from scratch and are looking to get the best value from your investment. Whatever you need we’re here to help.
Whatever your current situation, our integrity, honesty, professionalism and straight talking are the keys to us building and maintaining a long-standing business relationship with you.
Professional Indemnity Insurance
Is your IT support provider covered by Professional Indemnity Insurance? If you're in any doubt, check! Some IT support companies aren't as professional as they make out - either having inadequate insurance or, in some cases, none at all. Don’t take the risk! Your business data is your biggest asset. If you lose it your business will suffer significantly.
With CloudfreeIT we ensure that you have the security of our £1m Professional Indemnity Insurance. |
We love IT, but we love stress-free IT more. IT headaches only happen when technology is not managed effectively. A well-managed IT system is a pleasure to use and should help you and your staff enjoy their work!
Our Microsoft Gold Certified Partner status gives us access to a wealth of technical resources and support
both pre and post-sales, so that we can provide you with accurate and up to the minute information, enabling you to make informed decisions about your business IT.
When selecting our support personnel we leave nothing to chance. Many years of experience in recruiting for support & consultancy roles has taught us that the best technical support personnel are rarely stereotypical ‘techies’. We are straight talking people who look to help, not blind you with IT science.
We have ‘grown our own’ support staff, training them in-house in the very best customer care methods,
ensuring they meet our exacting standards, and more importantly - Yours.
We take ownership of your IT worries and problems from the moment you call our helpline until
you’re happy the problem is resolved.
No call centres, no scripts, no passing the buck.
Just genuinely helpful support. |
